Application Analyst (CRM)
Employment Type:   Full Time Employee 
Preferred Nationality: Any
Visa Status: Transferable visa with NOC
Qualification: Bachelor's degree 
Years of Experience: 3+ Years
Notice Period:1 month or less
Job Posted Date: 16th January 2020
Status of Job: Open
Job Requirements:
  • Executions and validation of system testing, analysis and reporting of result
  • Provide support in deployments, addressing posts implementing technical and business process issues
  • Maintaining documentation of key databases and linked applications
  • Identifying and developing functionality changes
  • Scheduling and running regular tests to enhance the current systems and applications
  • Liaising with software suppliers to fulfill the requirements of the organization
  • Communicating messages regarding systems issues to users promptly
Key skills:
  • Minimum 3 years of Production support of Microsoft dynamics CRM
  • Should have done at least one MS CRM implementation/upgrade
  • Must have MS SQL database knowledge along with server management skills including IIS (Internet Information System), ADFS (Active Directory Federation Services) & IDF (Internet Facing Deployment) configuration.
  • Dashboards and reports in MS CRM system
  • IP  Telephony integration through Tapi
  • MS CRM and ERP integration such as AX and Oracle
  • MS CRM 2013 and 2015 knowledge
  • MS Sharepoint knowledge is a plus
  • Must be locally available with transferable visa and NOC
Functional Area:
Information Technology
Job description:
The Application Support Analyst role requires a strong background in application support and IT business analysis.

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